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Returns Policy

Return Policy

SIGN STORE INDIA return policy applicable on some products sold on sign store india website. For customer/Buyer understanding our some products having “NR” (NO RETURNABLE) logo at product detail page. Only regular product can be return at sign store india. NR Logo defines that that product can’t be return because it comes under customization category. Generally an items/product may be eligible for return if fulfill one or more of the following conditions.

1-       If the product is different from the ordered product.

2-       If delivered product found damage.

3-       If any accessories missing.

4-       If you found, delivered product having wrong quantity.

 

1-      All  Returnable item/Product must be in their original condition like and have all slips during return process like  original invoice, Tags, Originally Packed in company Box/Packaging as delivered to you.

2-      All product can be return except product having NR Logo on product detail page.

3-      Returnable Product should be in same position/Packaging as sign store india delivered.

 

1. Returned has to be initiated within 7 days after receiving the order.

 

2. Log into " My Account " using your username and password.

 

3. Click on " My orders". Click the " Return".

 

4. All goods will be inspected when they are received in our warehouse

 

6. The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly on the original packet delivered to you and can’t get damaged on the way!

 

7. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

 

8. We'll send your replacement to the original delivery address. To check or update your address details, log into My Account and click 'My addresses' and update  (remember to click 'Save' when you're done).

 

9. Returned will be  assigned to our respective teams once you initiate it and all the updates will come directly to your inbox. Raising a new query for the same exchange might delay the process

 

12 . The first Return is done free of cost but the courier cost of all subsequent Returnes will be paid by the customer. If you have any doubts regarding your Product  then please raise a case using our SUPPORT SYSTEM and we will be happy to assist you.

 

Note: For reasons of fairness in pricing and quality of our products we do not have a money refund policy.